Latest integrations blog posts
New Datadog integration for Courier notification logs and metrics
The ability to unify all notification metrics and logs across channels and providers into an easy-to-use dashboard is a core advantage of Courier’s notification infrastructure. However, with product notifications so critical to the entire application experience, it’s important to connect that data back to central cloud observability platforms that look across the entire stack. This gives platform engineering teams a complete understanding of application health and lets them quickly troubleshoot even the most complex issues. Today, we’re incredibly excited to announce our first observability integration with Datadog. [Datadog](https://www.datadoghq.com/) is a tool for collecting metrics and other data from applications and viewing them in a centralized place. Datadog’s dashboards and monitoring tools build a more accurate picture of the health of your application and how it changes over time. Our integration with Datadog is easy to spin up when you use our “dashboard starter kit.” This consists of some pre-configured JSON to set up a simple dashboard in Datadog for your Courier data. Our Datadog integration is currently only available on Courier’s Business plan, much like our other production-focused features such as [template analytics](https://www.courier.com/docs/platform/logging/analytics/), [Okta integration for SSO](https://www.courier.com/docs/platform/workspaces/okta-integration/), and [advanced user preferences](https://www.courier.com/docs/platform/preferences/preference-center/introduction/).
April 11, 2023
New RudderStack integration: Create actionable data insights
Are you looking for a way to gain a clearer picture of your users and use that insight to improve your communication strategies? We've got some great news for you! Today, we're thrilled to announce an integration between Courier and RudderStack, a customer data platform (CDP) that allows businesses to collect, process, and route customer event data across product, marketing, and analytics tools for better decision-making. This integration builds on our recently improved integration with Segment and will further improve your ability to track your users' actions and take advantage of customer data stored in RudderStack to improve the notification experience for your users.
March 07, 2023
Smarter customer engagement flows with Courier’s new Segment integration
Courier can now be a source of events in Segment, allowing you to make the most of your multi-channel customer data. Which communications were successfully delivered? Which ones were opened and read? On what channels? These types of events generated in Courier can now be used to create custom user journeys. This step completes the integration of the two services: previously, [Segment was available as a data destination in Courier](https://www.courier.com/blog/courier-segment-integration-product-notifications/). Now that the integration has come full circle, let’s have a look at how your organization can benefit from combining the two tools.
February 15, 2023
Why Are We Okay with Notification Interruptions from Slack?
The daily bombardment of alerts dinging, beeping, and ringing from all those applications we use is enough to drive someone completely crazy. Yet, for some inexplicable reason, we allow ourselves to be interrupted by Slack in a way we wouldn’t from any other platform.
August 11, 2022
The Importance of a Future-Proofed Multichannel Notification System
A future-proof multichannel notifications strategy helps you stay in touch with your users without coming off as intrusive, non-responsive, or antiquated.
August 04, 2022
Building a Slack Integration for Your SaaS Notification System
Many organizations don’t quite know what to expect when building an integration for sending messages from their SaaS product to a Slack channel or a direct message.
August 04, 2022
Courier + Segment Integration: Product Notifications In Minutes
We are excited to announce that Courier now integrates easily with Segment, the leading customer data platform! After 2.5 years and hundreds of customers, our community has convinced us that having additional event sources to act as notification triggers would help expand use cases and reduce the effort required to get up and running with Courier.
December 08, 2021