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Preferences Editor

Use the Preferences Editor to create and configure individual Subscription topics and Preference Sections.

Preferences Editor

Subscription Topics

Subscription Topics are categories of notifications that users can opt-in and out of. For example, welcome and onboarding notifications could be mapped to an Onboarding topic.

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A notification template can only be mapped to a single subscription topic.

Configuration

You can set topic properties like Name, the Section it will be in, and its Default State.

Subscription Topic Settings

Default State

The Default State defines whether a topic can be opted in or out, and whether it's always required.

  • On - Users who do not take any action will automatically receive notifications in this grouping.
  • Off - Users will not receive these notifications unless they change their preferences.
  • Required - Users will not be able to opt-out of these notifications.

Preference Sections

Preference Sections group subscription topics together and determine which topic delivery channels users can opt in/out of.

Delivery Channel Customization

Delivery Channel Customization gives recipients the ability to select and set the preference for their preferred delivery channel.

Preference Section Settings

How to Map a Notification Template to a Subscription Topic

Option 1: Linked Notifications tab in the Topic Settings

Linked Notifications in Subscription Topic Settings

Option 2: Upon Notification Template Creation

When creating a new notification, you can select a subscription topic.

New Notification Modal

Option 3: Notification Settings in the Notification Designer

Notification Settings in the Notification Designer
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