Preferences Editor
Use the Preferences Editor to create and configure individual Subscription topics and Preference Sections.
Subscription Topics
Subscription Topics are categories of notifications that users can opt-in and out of.
For example, welcome and onboarding notifications could be mapped to an Onboarding
topic.
A notification template can only be mapped to a single subscription topic.
Configuration
You can set topic properties like Name, the Section it will be in, and its Default State.
Default State
The Default State defines whether a topic can be opted in or out, and whether it's always required.
On
- Users who do not take any action will automatically receive notifications in this grouping.Off
- Users will not receive these notifications unless they change their preferences.Required
- Users will not be able to opt-out of these notifications.
Preference Sections
Preference Sections group subscription topics together and determine which topic delivery channels users can opt in/out of.
Delivery Channel Customization
Delivery Channel Customization gives recipients the ability to select and set the preference for their preferred delivery channel.
How to Map a Notification Template to a Subscription Topic
Option 1: Linked Notifications tab in the Topic Settings
Option 2: Upon Notification Template Creation
When creating a new notification, you can select a subscription topic.