Courier uses the Twilio API for WhatsApp as our delivery partner.
Profile Requirements
To deliver a message to a recipient over Twilio Whatsapp, Courier must be provided the recipient's SMS-compatible telephone number. This value should be included in the recipient profile as phone_number
.
JSON
{
"message": {
// Recipient Profile
"to": {
"phone_number": "555-555-5555"
}
}
}
Notification Categories
Whatsapp allows the following notification categories:
- Marketing
- Authentication
- Utility
Other types of categories will likely be rejected, including:
- Account Update
- Alert Update
- Appointment Update
- Auto-Reply
- Issue Resolution
- Payment Update
- Personal Finance Update
- Reservation Update
- Shipping Update
- Ticket Update
- Transportation Update